Shipping Policy
Shipping Policy
Thank you for shopping with us! We want to ensure your order arrives in a timely and hassle-free manner. Below is everything you need to know about our shipping process.
1. Order Processing Time
Orders are typically processed within 2-3 business days of receiving payment. Orders placed on weekends or holidays will be processed the next business day. You will receive a confirmation email once your order has been processed and shipped.
2. Shipping Methods
We offer several shipping methods to suit your needs:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
Shipping times may vary depending on the destination and carrier availability.
3. Shipping Rates
Shipping costs are calculated at checkout based on your order size, weight, and delivery location.
4. International Shipping
We currently offer international shipping to most countries. International orders may be subject to additional customs fees, taxes, and import duties. These fees are the responsibility of the customer and are not included in the shipping cost at checkout.
Please note that delivery times for international orders may vary due to customs processing, so we recommend allowing extra time for your order to arrive.
5. Shipping Confirmation
Once your order ships, you will receive a tracking number via email to monitor your shipment’s progress. If you haven’t received your tracking information, please check your spam/junk folder or contact us for assistance.
6. Missing or Damaged Items
If your order arrives damaged we are not responsible for the carriers negligence. If you are missing items, please contact us within 7 days of receiving your package. We will investigate the issue and make it right as quickly as possible.
7. Address Accuracy
Please ensure that your shipping address is correct before completing your order. We cannot be responsible for lost or delayed packages due to incorrect address details.
8. Delivery Delays
While we strive to ensure that your order arrives on time, please note that delays can sometimes occur due to circumstances beyond our control, such as weather, customs, or carrier issues. We will do our best to keep you informed of any major delays.
Return Policy
Please note: Due to the nature of our products being considered food, we are unable to offer refunds, exchanges, or store credit on any shipped items. We appreciate your understanding.